1. This promotion offer can only be used in Mark Gonzales Hong Kong Official Website.

2. Selected items buy 2 get 20% OFF or buy 4 get 30% OFF during the promotion period. Add-on items and selected products are not applicable.

3. All orders are non-refundable and can only be exchanged during the promotion period. If you wish to exchange product(s), please follow the steps below within 7 days of receiving the parcel. Please read and understand the return and exchange policy before placing your order.

3.1 Login to your account.
3.2 View the order that you want to exchange.
3.3 Provide complete details in the order message (order number, reason for return, product name(s) to be returned, and size(s) if applicable).
3.4 Select a method for the arrangement of return item(s). Either send back to our local warehouse (you will be responsible for the cost of return postage) or return to the physical store.

3.5 Once your exchange request is accepted by our customer service team, we will contact you and provide instructions for returning the product. The exchange will be processed within 7 days.

4. After deducting all discount offer, each order can enjoy a gift upon net purchase of specified amount (excluded shipping fee).

5. Gift colour will be delivered randomly. Offer valid while stock lasts.

6. Gift will be displayed automatically in the shopping cart while stocks last.

7. Online members can claim $30 Coupon in Coupon Center during the promotion period. The number of coupons is limited and available on a first-come, first-served basis. Each member can only claim and use the coupon once. The coupon is valid until June 23, 2025, and does not apply to designated products. It cannot be used in conjunction with the "HSBC Credit Card 5% Off on Regular-Priced Products" promotion.

8. After logging into the official website, online members can go to Member Center, select Coupon, and click "Go to Coupon Center" to claim the valid coupon. Once successfully claimed, the coupon can be used at checkout by clicking "Apply a Coupon Code > Select Coupon".

9. The display in the checkout page shall prevail.

10. Each order can be entitled to this offer once only.

11. Free shipping offer is only available within Hong Kong SAR on orders over net purchase of HK$499.

12. The promotion and gift offers cannot be exchanged for cash, store credits, vouchers, other products, or service.

13. The Nature APAC Limited reserves the right to amend the above Terms and Conditions without prior notice.
14.  In case of any dispute, The Nature APAC Limited reserves the right to make the final decision.